Position: Assistant Director of Medical Services | Certified Medical Assistant (CMA)

Reports to: Director of Medical Services – Center, and Director of Medical Services – Health Care Coordination

Job Description:

The Assistant Director of Medical Services (ADMS) is a licensed Certified Medical Assistant (CMA) and provides support for all aspects of our Guests’ medical care during their time in our Center, as well as outside medical appointments. The ADMS assists the center nurse in developing and executing the medical plan of care for each Guest to ensure the optimal level of independence and well-being. The ADMS provides direct medical care and both assists with and supervises other Guest staff in their assistance with Guest Activities of Daily Living (ADLs). The ADMS is responsible for record keeping for all medical aspects of Guest care. The ADMS supports the Health Care Coordination (HCC) nurse in schedule and/or attend Guest Medical appointments and may participate in non-medical Guest care such as outings and activities.

Essential Functions: Minimum Required:

  • Carry out medical plan of care, including regular monitoring of vital signs/weight/blood sugar, medication administration, bowel and bladder care, and education.

  • Ensure Guests compliance, provide assistance and monitoring and/or carry out programs in bowel and bladder care, restorative feeding, ambulation, range of motion, personal living skills, transfers, and showering.

  • Update and maintain Guest medical files, including medical plan of care, care records, and progress notes.

  • Assist Guests and supervise Guest staff in assistance with ADLs, including eating/restorative feeding, ambulation, range of motion, transfers, toileting and showering. Ensure accurate record-keeping of ADL care.

  • Observe and report to Director of Medical Services conditions, reactions, and responses of Guests as related to assigned duties.

  • Assemble and disassemble equipment and accessories.

  • Maintain a safe environment at all times.

  • Maintain confidentiality at all times. Ensure Guest privacy and dignity in all manner of care.

  • Ensure security of, and proper documentation for all Guest medication stored and administered at the Center.

  • Assist with the maintenance of licensure and accreditation standards, including participation in the outcome measurement program.

  • Collaborate with other IADCC medical staff on Guest Health Care Coordination, including medical record consolidation, medication management, and medical appointment scheduling and attendance.

  • Administer TB tests (employees and Guests) and drug tests (prospective employees).

  • Assist in keeping bathing room, shower room and exam room neat and clean. May be required to perform heavier cleaning/mopping.

  • Assist with, attend, and/or lead non-medical Guest care including activities and outings, as needed.

  • Other duties as needed.


  • CMA license

  • Direct care experience working with geriatric and/or adults diagnosed with Intellectual Disabilities preferred

  • Valid driver's license in state of residence

  • Qualifying criminal background and driving record

  • Ability to calmly and repetitively model appropriate behavior in difficult or challenging situations

  • Ability to react to situations, i.e., rescue, preventing a resident from hurting themselves

  • Ability to work with frequent interruptions


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must frequently lift and/or move objects/people with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to use general office equipment such as computers, photocopiers, telephones, etc. The employee must be able to drive a car, operate a wheelchair lift and perform housekeeping duties such as cleaning, cooking, snow shoveling, etc. The job may require exposure to outside weather conditions while working with Guests.


The employee must possess the ability to process vague, abstract verbal and written instructions; work under stress, interruptions and tight deadlines; problem solve, answer questions and evaluate results of performance; and visualize and assess abstract ideas.